Support
We're here to help. Find answers to common questions or reach out directly.
Contact Us
Have a question, found a bug, or need help with your account? Send us an email and we'll get back to you as soon as possible.
support@travelwolf.coFrequently Asked Questions
How do I reset my password?▼
Open the Travelwolf app and tap Log In. On the login screen tap Forgot Password? and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
How do I delete my account?▼
In the app, go to the Profile tab and tap Settings. Scroll to the bottom of the settings page and tap Delete Account. Confirm the deletion when prompted. This action is permanent and will remove all of your data including your profile, progress, and any packs you have created.
I didn't receive a verification email. What should I do?▼
First, check your spam or junk mail folder. If it's not there, open the app and tap Resend Email on the verification screen. If you still have trouble, email us at support@travelwolf.co.
My progress isn't saving. How do I fix this?▼
Make sure you have an active internet connection during lessons. Travelwolf requires connectivity to save your progress. If the issue persists, try signing out and back in, or reinstalling the app. Contact us at support@travelwolf.co if the problem continues.
How do I report a bug?▼
You can report bugs directly inside the app — go to the Profile tab, tap Settings, and tap Report a Bug. Alternatively email us at support@travelwolf.co with as much detail as possible.